Intercultural Competence

Goals of the workshop:

• Create empathy and understanding for the cultural imprint of each other.
• Develop cross-cultural skills (keen perception, changing perspective, suspending judgment) to manage the cross-cultural collaboration in team work.
• Increase cultural awareness (knowledge of one’s own culture, foreign culture and of cultural differences).
• Develop intercultural communication skills as a necessity for working in a global business environment.

Methods:

• Develop awareness through games and role plays, which make the participant sensible to cultural self awareness and cultural differences.
• Develop skills by applying knowledge to critical incidents (short stories, short written texts and videos).
• Group work on cultural values.
• Reflection on acquired knowledge and transfer into the business praxis global business (e.g. team situations).

Contents:

• Culture / Intercultural Awareness
• Cultural Differences
• Iceberg Model / Norms / Rules / Values
• Cultural Standards
• Selected literature, articles, critical incidents